Terms of service

Welcome to JOME. By accessing or purchasing from jomeusa.co, you agree to the following Terms of Service. Please read them carefully.

1. General

By using this site, you confirm that you are at least 18 years old or have permission from a parent/guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

All products are shown as accurately as possible. Colors and details may vary slightly due to screen differences or the handmade nature of printing.

 

We may limit quantities or discontinue products at any time.

3. Pricing & Payments

 

Prices may change without notice.

Once your order is placed, you authorize us (and Shopify/payment processors) to charge your chosen payment method.

4. Shipping

 

We aim to ship all orders within 2 business days. Shipping times may vary depending on the carrier. Once a package is marked “delivered,” we are not responsible for lost or stolen items.

 

5. Returns & Refunds

 

All sales are final.

We do not accept returns for wrong size, fit, or change of mind.

We only replace or refund items that arrive defective, damaged, or incorrect.

To start a claim, email javier@jomeusa.com within 30 days of purchase with your order number and photos of the issue.

 

6. Accuracy of Information

We do our best to keep all information on this site accurate. However, errors in product descriptions, pricing, or availability may occur.

We reserve the right to correct errors and cancel orders if necessary.

7. Intellectual Property

 

All photos, designs, logos, and content on this site belong to JOME. You may not copy, reproduce, or use them without written permission.

 

8. Limitation of Liability

We are not responsible for any damages or losses related to your use of this site, including delays, shipping issues, or third-party errors.

 

 

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the site means you accept any changes.